Returns
Exchanges
If you would like to exchange an item you may request an RMA, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock and when we receive your item for exchange we will refund the item.
Return Policy
If for any reason you are not happy with your purchase, you may request an RMA (Return Merchandise Authorization). Please allow 2 weeks from the time you mail your order for your return or exchange to be processed. We will notify you via email once your return has been processed.
*Merchandise must be returned within 30 calendar days of receipt
*Merchandise must be unworn, unused, unwashed in original packaging with tags attached
*Sale items are only refunded in the form of store credit
*Shipping fees, duties, taxes, customs fees are non-refundable on returns or exchanges
* If the order being returned took advantage of a promotion, i.e. free shipping, the value of the promotion will be deducted from the refund
*Merchandise must be returned within 30 calendar days of receipt
*Merchandise must be unworn, unused, unwashed in original packaging with tags attached
*Sale items are only refunded in the form of store credit
*Shipping fees, duties, taxes, customs fees are non-refundable on returns or exchanges
* If the order being returned took advantage of a promotion, i.e. free shipping, the value of the promotion will be deducted from the refund
US Returns
Orders may be returned using any shipping method of your choice at your expense; we suggest using a traceable and insured service to prevent packages from being lost as we are not responsible for any lost packages. Please include your invoice or returns form when mailing your return to the address below:
GRACE IN LA Returns
3012 S. Croddy Way Santa Ana, CA 92704
International Returns
Orders must be returned within 30 days of receiving your package. Orders may be returned using any shipping method of your choice at your expense; we suggest using a traceable and insured service to prevent packages from being lost as we are not responsible for any lost packages. Please include your invoice or returns form and your RMA number. Shipping and duties, taxes, customs fees are non-refundable. Items can be returned to the address below:
GRACE IN LA Returns
3012 S Croddy Way Santa Ana, CA 92704
Refunds and Processing
Please allow 2 weeks from the time you mail your order for your return or exchange to be processed. We will notify you via email once your return has been processed.